Tickets Opened and Assigned to John |
(From 2001-10-29 to 2001-11-29) |
| |
|
There are 8 open tickets found from this period.
|
Results ordered by Severity |
| |
Severity |
Count |
% of Your Open Requests |
Oldest Open Request |
Latest Open Request |
Average Age (days) |
|---|
| |
High |
1 |
12.50 |
2001-11-25 |
2001-11-25 |
4 |
| |
Medium |
1 |
12.50 |
2001-10-30 |
2001-10-30 |
30 |
| |
Low |
6 |
75.00 |
2001-11-02 |
2001-11-22 |
20 |
Results ordered by Status |
| |
Status |
Count |
% of Your Open Requests |
Oldest Open Request |
Latest Open Request |
Average Age (days) |
|---|
| |
Active |
8 |
100.00 |
2001-10-30 |
2001-11-25 |
19 |
Results ordered by Escalation Level |
| |
Esc. Lev. |
Count |
% of Your Open Requests |
Oldest Open Request |
Latest Open Request |
Average Age (days) |
|---|
| |
1 |
8 |
100.00 |
2001-10-30 |
2001-11-25 |
19 |
| |
|
There were 24 tickets closed in this period.
|
| These tickets were open an average of
14.1 days |
